Privacy Policy

Hotel Simi Grand Privacy Policy

Effective Date: April 16, 2024

This Privacy Policy describes how Hotel Simi Grand (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website (the “Site”) or stay at our hotel in Manali, India.

Information We Collect

We collect several types of information from and about users of our Site and guests of our hotel:

Personal Information: This includes information that can be used to identify you, such as your name, address, phone number, email address, passport or government ID information, and credit card details. We collect this information when you make a reservation, contact us with inquiries, or use certain features on our Site.
Usage Data: We collect information about your activity on our Site, such as the pages you visit, the links you click, and the searches you perform.
Device Information: We collect information about the device you use to access our Site, such as your IP address, browser type, operating system, and device model.

How We Use Your Information

We use the information we collect for several purposes, including:

To fulfill your reservations and requests
To send you marketing communications (with your consent)
To personalize your experience on our Site
To improve our Site and services
To comply with legal and regulatory requirements

Sharing Your Information

We may share your information with third-party service providers who help us operate our business, such as reservation systems, payment processors, and marketing agencies. We will only share your information with these providers to the extent necessary to perform their services.

We may also disclose your information if required by law, to protect our rights, or to prevent fraud or other harmful activities.

Your Choices

You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.

You can also access and update your personal information by contacting us at [insert email address or phone number].

Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your information.

Children’s Privacy

Our Site is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [insert email address or phone number].